.timeline-dot{font-size:10px;font-weight:700}.timeline li.complete .timeline-dot{color:var(--lime);border-color:#607c48;background:#26342a}.timeline li.complete small{color:#b6d389}.chat-app{border:1px solid #41515e;border-radius:12px;overflow:hidden;box-shadow:0 20px 70px #050c1820}.chat-layout{display:grid;grid-template-columns:205px minmax(0,1fr);background:#f1f4f5;color:var(--ink)}.chat-contacts{background:#e8eef0;border-right:1px solid #d3dfe2;padding:24px 13px}.contact{display:flex;gap:8px;padding:13px 9px;border-radius:8px;align-items:center}.contact.selected{background:#d5e4e0}.support-avatar{display:grid;place-items:center;flex-shrink:0;background:#d5dff0;color:#5c718a;border:1px solid #bdccde;border-radius:11px;width:34px;height:34px;font-size:10px;font-weight:700}.contact strong{font-size:10px;display:block;margin-bottom:5px}.contact small{font-size:8px;color:#73878e;display:block}.contact b{margin-left:auto;font-size:8px;background:#547b6a;color:white;border-radius:4px;padding:2px 4px}.muted-contact{opacity:.55;margin-top:10px}.chat-contacts>p{font-size:9px;line-height:1.8;color:#8698a1;margin:35px 8px 0}.chat-conversation{min-width:0}.chat-person{display:flex;align-items:center;gap:11px;background:#f8fafb;padding:19px 22px;border-bottom:1px solid #dce6e9}.chat-person strong{display:block;font-size:12px;margin-bottom:5px}.chat-person small{font-size:9px;color:#7c9697;display:flex;gap:5px;align-items:center}.chat-person .live-dot{width:4px;height:4px;background:#76a27b}.chat-conversation>.inspection{margin:14px 22px}.chat-messages{padding:18px 25px 24px;background-image:radial-gradient(#4c78790b 1px,transparent 1px);background-size:14px 14px}.chat-day{text-align:center;font-size:8px;letter-spacing:1px;color:#91a3ac;margin-bottom:22px}.bubble{background:white;border:1px solid #dce4e8;padding:14px 17px 8px;border-radius:3px 13px 13px 13px;width:87%;margin-bottom:11px;box-shadow:0 2px 5px #172f3b05}.bubble p{font-size:12px;line-height:1.8;margin:0 0 9px}.bubble time{display:block;text-align:right;font-size:8px;color:#94a0aa}.bubble.yours{margin-left:auto;background:#dfece3;border-color:#c9decf;border-radius:13px 3px 13px 13px}.auth-notification{border:1px solid #c1d3de;border-radius:9px;display:flex;align-items:center;gap:12px;padding:13px 15px;width:95%;background:#e3edf4;color:#375b6a;margin:21px auto;text-align:left}.auth-notification:hover{background:#d8e7f1}.notification-icon{font-size:23px;color:#587e90}.auth-notification strong{display:block;font-size:11px;margin-bottom:5px}.auth-notification small{display:block;font-size:10px;color:#6c8999}.auth-notification>span:last-child{margin-left:auto}.chat-input-placeholder{background:#f8fafb;border-top:1px solid #dde7e9;margin:0;padding:17px 24px;color:#91a3ad;font-size:10px;display:flex;justify-content:space-between}.chat-observation{font-size:11px;line-height:1.8;background:#e8eee5;color:#52694a;border-left:3px solid #9cb07e;padding:11px 15px;margin:18px 0 0}.recap-cards{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin:30px 0}.recap-cards .secondary{margin-top:9px}.recap-takeaway{display:flex;gap:20px;padding:26px;background:#233529;border:1px solid #475c3c;border-radius:10px}.recap-takeaway>svg{color:var(--lime);flex-shrink:0;width:30px;height:30px;margin-top:5px}.recap-takeaway h2{font:600 20px/1.5 Manrope,system-ui;margin:0 0 10px}.recap-takeaway p{font-size:12px;color:#aabeaa;line-height:1.9;margin:0}.result-actions{flex-wrap:wrap}
@media(max-width:1100px){.chat-layout{grid-template-columns:160px minmax(0,1fr)}.chat-contacts{padding:22px 8px}.contact{gap:6px;padding:12px 7px}.contact .support-avatar{width:27px;height:29px;font-size:8px}.contact strong{font-size:8px}.contact small{font-size:7px}.chat-person{padding:17px}.chat-person strong{font-size:10px}.chat-messages{padding:17px}.bubble{width:96%}.recap-cards{grid-template-columns:1fr}}
@media(max-width:760px){.chat-layout{display:block}.chat-contacts{display:none}.chat-person{padding:16px 14px;gap:8px}.chat-person strong{font-size:10px}.chat-messages{padding:17px 14px}.bubble{width:95%;padding:12px 13px 8px}.bubble p{font-size:12px}.auth-notification{width:100%;gap:8px;padding:12px 10px}.auth-notification strong{font-size:10px}.auth-notification small{font-size:9px}.chat-conversation>.inspection{margin:12px 14px}.chat-observation{font-size:10px}.chat-input-placeholder{padding:15px}.recap-takeaway{padding:21px;gap:12px}.recap-takeaway h2{font-size:17px}.progress-label>span:first-child:after{content:' · E-mail e falso suporte'}}